Contact Us

Our motor claims lodgement team is available 24/7.

Our motor claims enquires team is available 8am – 7pm Monday – Friday,
8am – 5pm Saturday – Sunday AEDT.

Our home claims team is available 24/7.

Sales and Service teams are available Monday to Friday: 9.00am to 5.00pm AEDT,
closed weekends and national public holidays.

1800 429 598

Questions

We’re here to help you with our friendly call centre staff.

1800 429 598
Or

Leave your details and we will contact you.
Make an Enquiry

Update your Policy

If you need to make changes or update your policy then
please call us on:
1800 429 598

Complaints

If you experience a problem, are not satisfied with our products or services or a decision we have made, let us know so that we can help.

1800 429 598
Or
Email customer relations
customer.relations@essentialsbyaai.com.au